We understand things come up and sometimes you need to cancel or reschedule your appointment. We do however require a minimum of 48 hours’ notice, which enables us to allocate the time to another client.
Cancellations made with less than 48 hours’ notice, or failure to attend a scheduled appointment, will result in a charge of $50 and you will not be able to make another appointment until this fee has been paid.
For prepaid consultations, provided you give at least 48 hours’ notice of cancellation, we will provide a full refund of the fees paid or reschedule the appointment to another agreed time. For all packages and programs there is a no refund policy of which you will have signed when joining these offerings.
We appreciate your consideration of our time and will express the same consideration for yours. For all appointment changes please contact our admin team on 03 57475422.