Code of Conduct

The purpose of a code of conduct is to promote safety and quality in the delivery of health services. It is also designed to provide health consumers with an understanding of their health service provider’s obligations, and the capacity to make a complaint should the health service breach these standards.  

“The Health and Disability Services Complaints Office (HaDSCO) encourages complaints to be raised with the service provider in the first instance. Offering the provider a chance to address the issues usually results in quicker complaint resolution.”

If you wish to make a complaint about the services you have received through Karly Raven Naturopathy, please contact us regarding our complaint process. We endeavour to practice in a safe, competent and ethical manner, and appreciate any feedback you have for us regarding our services.

Naturopaths & Herbalist Association of Australia (NHAA)

As a qualified Naturopath, Karly is a registered member of the NHAA and abides by the Code of Conduct outlined by NHAA. NHAA is an independent professional association through which consumer complaints may be made. For more information visit the NHAA complaints page on their website.

NHAA contact information: 

Postal address: PO Box 696, Ashfield NSW 1800  Australia

Visit them: Ground Floor, Unit 3 / 2-4 Holden St, Ashfield  NSW  2131  Australia

Phone: 02 9797 2244

Fax: 02 8765 0091